Shipping Date vs. Purchase Date: The Guarantee Window, Explained

This site states this specific wording directly: contact support within 60 days of your shipping date.

Why this distinction matters

Shipping date and purchase date can differ by several days depending on processing time — worth marking your actual shipping-confirmation date specifically, rather than the date you placed the order, when tracking your guarantee window.

What to actually do with this distinction

Check your shipping-confirmation email for the specific shipping date, and calendar your refund deadline from that date rather than your order date, to avoid miscounting the 60-day window.