This site states this specific process directly: contact support within 60 days of your shipping date and we'll refund the purchase price — no questions asked, no autoship, no hidden fees.
A single, direct step — contacting support within the window — rather than a multi-step return-and-inspection process, worth reading as this site's stated simplification of the refund process.
This site is direct that refund terms are set and administered by the vendor, with a link to its own Terms of Use — worth checking that page directly for the full, current wording rather than relying on this summary alone.